IF YOU NEED SERVICE . . .
fill in the following Masteel service form for our continual customer care records with a description of your required service and email this to [email protected] with the following photos/videos of:
- the machine's identification name plate showing the model and serial number
- the entire machine's front
- the operating panel while the power is on
- the inside of the electrical cabinet while the power is on
- a screen shot of the error message(s) if any
- a video clip of the irregular movement/non-functional part of the machine
- the hydraulic tank on top of the machine (for a Masteel hydraulic shear or press brake)
fill in the following Masteel service form for our continual customer care records with a description of your required service and email this to [email protected] with the following photos/videos of:
- the machine's identification name plate showing the model and serial number
- the entire machine's front
- the operating panel while the power is on
- the inside of the electrical cabinet while the power is on
- a screen shot of the error message(s) if any
- a video clip of the irregular movement/non-functional part of the machine
- the hydraulic tank on top of the machine (for a Masteel hydraulic shear or press brake)
In addition you can call our service associate at 604-952-4434 (Vancouver) / 780-466-4693 (Edmonton) / 403-900-4434 (Calgary) / 905-845-4434 (Toronto) and be connected with the right technician to discuss your specific metalworking machinery service issue while finding a best-fit solution.
