- just click on any of the following contact names for an ecard -
sales 'n applications
To discuss any Masteel offered best-fit metalworking technology for your specific applications contact one of our sales 'n applications team members at your nearest Masteel office:
Masteel's Vancouver head office / factory service centre / warehouse
​120 - 7490 McDonald Street, Delta, British Columbia V4G 1N2, Canada
​your contact is Erwin Knopp (Masteel's general manager)
office: 800.913.4434 / ​cell: ​604.315.1796 / email: erwin@masteels.com
Masteel's Edmonton branch office / branch service centre / warehouse
​854 78 Avenue, Edmonton, Alberta T6P 1L7, Canada
​your contact is Dan Smith (Masteel's sales manager for Western Canada)
office: 780.466.4693 / ​cell: ​780.405.7388 / email: dan@masteels.com
Masteel's Toronto branch office / branch service centre / warehouse
​940 Winston Churchill Boulevard, ​Oakville, Ontario L6J 7X5, Canada
​​your contact is Ron Nater (Masteel's manager for Eastern Canada)
office: 905.845.4434 / ​cell: ​647.270.4434 / email: ron@masteels.com / notes: ronnater.ca
parts
If you need parts for your Masteel supplied machine (purchased directly from Masteel or from a previous owner) call/dm/email your above contact at your nearest Masteel office with your machine model / serial number / required part number(s) or description(s) / picture(s).
service
For required on-line or on-site service on your Masteel supplied machine (purchased directly from Masteel or from a previous owner) call/dm/email your above contact at your nearest Masteel office with your machine model / serial number / machine service issue(s) description with pictures.
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​If on-site service is required (and purchased by you after warranty expiration) a Masteel factory trained or sub-contracted service technician's soonest attendance will be expedited to inspect/fix your reported service issue at your site.
Masteel office business hours
- phone/dm/email response hours: Monday to Friday from 8am to 5pm local time -
​- visiting office hours (by appointment only): Monday to Friday from 8am to 4:30pm local time -
- shipping + receiving hours (by appointment only): Monday to Friday from 8:30am to 3pm local time -