- just click on any of the following contact names for a vCard QR code -
sales 'n applications
To discuss any Masteel offered best-fit metalworking technology for your specific applications contact one of our sales 'n applications team members at your nearest Masteel office:
Masteel's Vancouver head office / factory service centre / warehouse
​120 - 7490 McDonald Street, Delta, British Columbia V4G 1N2, Canada
​Erwin Knopp - General Manager
office: 800.913.4434 / ​cell: ​604.315.1796 / email: erwin@masteels.com
Masteel's Edmonton branch office / branch service centre / warehouse
​854 78 Avenue, Edmonton, Alberta T6P 1L7, Canada
​Dan Smith - Sales Manager, Western Canada
office: 780.466.4693 / ​cell: ​780.405.7388 / email: dan@masteels.com
Masteel's Toronto branch office / branch service centre / warehouse
​940 Winston Churchill Boulevard, ​Oakville, Ontario L6J 7X5, Canada
​​Ron Nater - Manager, Eastern Canada
office: 905.845.4434 / ​cell: ​647.270.4434 / email: ron@masteels.com / masteel blogs: ronnater.ca
- visiting office hours (by appointment only): Monday to Friday from 8am to 4:30pm local time -
- shipping + receiving hours (by appointment only): Monday to Friday from 8:30am to 3pm local time -
parts 'n service
For required parts 'n service on your Masteel supplied machine email service@masteels.com (with a copy to your nearest Masteel office's manager) and include:
- your machine model / serial number / required part number(s) or description(s) / picture(s) for a part request
- your machine's service issue(s) description with pictures for a service request
​
Or contact one of our following service technicians to report a service issue and discuss:
Masteel's Vancouver head office / factory service centre / warehouse
​120 - 7490 McDonald Street, Delta, British Columbia V4G 1N2, Canada
​Kevin Koe - Service & Applications Engineer
​office: 800.913.4434 / cell: ​778.317.3882 / email: kevin@masteels.com
Masteel's Toronto branch office / branch service centre / warehouse
​940 Winston Churchill Boulevard, ​Oakville, Ontario L6J 7X5, Canada
​Matthew Gonzalez - Service & Applications Technician
​office: 905.845.4434 / ​cell: ​416.668.2010 / email: matthew@masteels.com
and - if required and requested - a Masteel service technician's soonest attendance is expedited to inspect/fix the service issue at the customer's site.
For Fagor remote support on your Masteel supplied Fagor 8060/8065 controlled + internet connected turning or machining centre contact Mohit Gambhir at Fagor Canada: 905.670.7448 / mgambhir@fagor-automation.com.